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Role of Information and Communication Technology in Revenue Management Using EMSR: Evidence from Mumbai International Airport

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Volume-10 | Issue-5

Last date : 27-Oct-2026

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Role of Information and Communication Technology in Revenue Management Using EMSR: Evidence from Mumbai International Airport


Asst. Prof. Padma Patil



Asst. Prof. Padma Patil "Role of Information and Communication Technology in Revenue Management Using EMSR: Evidence from Mumbai International Airport" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Special Issue | International Conference on Reimagining Management-Sustainability and Innovation in the AI Era, March 2026, pp.76-91, URL: https://www.ijtsrd.com/papers/ijtsrd101917.pdf

“To be World’s leading Airport Developer, Operator and Air Navigation Service Provider”. There are 133 airports in India, 23 International Airports, 100 Domestic Airports, 10 Custom Airports. Almost 90 % had taken a commercial flight in their lifetime. In operation research Inventory management is an important function to any business, marketing, since inadequacies in control can result in serious and important problems. If the inventory not managed properly then it will be problematic in satisfaction of customers or curtailment of working capital will result and production, seat inventory, loss. The start of Operations Research was done during World War II, when basic necessities of soldiers were required to be managed, like, food, commuting, health, logging etc. Operations Research is an effective combination of mathematical and analytical tools for finding optimum results for decisions in a system of multiple and complex resources (treated as variables). Operations Research not only solves the existing problem but also helps to frame a problem and its solution.

Overbooking Seats, Customer Satisfaction, Passenger movements, Reduce the travelling cost, profitability, low customer charges.


IJTSRD101917
Special Issue | International Conference on Reimagining Management-Sustainability and Innovation in the AI Era, March 2026
76-91
IJTSRD | www.ijtsrd.com | E-ISSN 2456-6470
Copyright © 2019 by author(s) and International Journal of Trend in Scientific Research and Development Journal. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (CC BY 4.0) (http://creativecommons.org/licenses/by/4.0)

International Journal of Trend in Scientific Research and Development - IJTSRD having online ISSN 2456-6470. IJTSRD is a leading Open Access, Peer-Reviewed International Journal which provides rapid publication of your research articles and aims to promote the theory and practice along with knowledge sharing between researchers, developers, engineers, students, and practitioners working in and around the world in many areas like Sciences, Technology, Innovation, Engineering, Agriculture, Management and many more and it is recommended by all Universities, review articles and short communications in all subjects. IJTSRD running an International Journal who are proving quality publication of peer reviewed and refereed international journals from diverse fields that emphasizes new research, development and their applications. IJTSRD provides an online access to exchange your research work, technical notes & surveying results among professionals throughout the world in e-journals. IJTSRD is a fastest growing and dynamic professional organization. The aim of this organization is to provide access not only to world class research resources, but through its professionals aim to bring in a significant transformation in the real of open access journals and online publishing.

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